Every appliance is covered.
From brand-new to scratch & dent — we stand behind every unit on our showroom floor.
Brand new
Standard 1-year manufacturer parts & labor warranty — exactly as you'd get at any big-box retailer. Some brands include 10-year limited coverage on key components.
Open box
Unboxed for display or returned in original condition — still backed by the full factory warranty, same as a new unit.
Scratch & dent
Cosmetic blemishes only — internals are brand-new. Covered by a 90-day store warranty against mechanical defects. Many models also retain partial manufacturer coverage.
Extended protection
Add an extended protection plan at checkout — parts, labor, and accidental damage coverage on any appliance, up to 5 years from delivery.
Need service? We make it easy.
- 1Call (614) 966-4878 or stop by the store with your receipt.
- 2Our team verifies your coverage and the issue — usually within the same day.
- 3We coordinate the manufacturer service tech or in-store warranty repair.
- 4If a unit can't be repaired under warranty, we'll work with you on a replacement.
Keep your receipt. Warranty terms vary slightly by brand, model, and condition. Your itemized receipt lists exactly what's covered and for how long. Lost yours? Call us — we can re-issue it from our records.